Customer Engagement Specialist Bioinformatics

Full-time/Part-time (30h+)

We are hiring a Customer Engagement Specialist with a strong bioinformatics or drug discovery background to establish a professional connection between our big-pharma/biotech customers and our product development teams. We seek candidates to join us in a hybrid work setting in Linz, Austria. You will be part of a team with a flat hierarchy, a great atmosphere, and outstanding employee satisfaction.

Our software solutions support the world’s leading pharmaceutical and biotech companies in the early phases of their drug development. Our vision is to make the discovery and development of new drugs and treatments faster, more reliable, and affordable.

The target compensation for this position ranges between € 52,000 and € 58,000 per year, depending on your experience and qualifications. However, the compensation package will be adjusted according to your qualifications and experience. We look forward to hearing from you via

  • Employment in a growing company
  • Working with international top-tier pharmaceutical companies and cutting-edge biotech startups on a daily basis
  • Flexible working hours
  • Enjoy the option to work remotely for the majority of your schedule
  • Cooperation with leading research labs in the field of biomedical data visualization
  • Formal education and/or experience in bioinformatics, pharmacology, drug discovery, or any related field
  • Experience in a corporate setup or experience with key account management
  • Good technical understanding, but no actual coding experience needed
  • Good communication skills
  • Willing to learn new tools
  • A pro-active, solution-oriented mindset
  • Excellent knowledge of English (German optional)
  • You are part of an agile team
  • You are the primary contact person for our customers
  • You understand our customers’ requirements
  • You maximize our customers’ success and satisfaction with our products
  • You gather customer feedback in a structured way and coordinate with the development teams
  • You work in a brand new office building at the JKU Campus in Linz, Austria


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